What are 'OEM' parts?
What are 'aftermarket' parts?
What are 'LKQ' parts?
Do I have to accept used parts?
Do I have to use the shop my insurance company recommends or can I take it to Specialty Paint & Body Repair?
My insurance company said they will only guarantee the repairs if my vehicle is repaired at their preferred shop. Is that true?
Do I have to get multiple estimates?
What happens if the insurance company's estimate is lower than the one I get from Specialty Paint & Body Repair?
What happens if more damage is found?
What is a deductible?
When and where do I pay my deductible?
Can you save me my deductible?
Is it hard to match the color of my paint?
Does Specialty Paint & Body Repair fix my model of car?
Does Specialty Paint & Body Repair guarantee their work?
Will Specialty Paint & Body Repair coordinate a rental car for me?